General Overview
- What services does MA Housing & Support CIC provide?
We offer a wide range of services including accredited training, community support programmes, employability services, wellbeing workshops, and international student education consultancy.
- Are your training courses accredited?
Yes. We deliver Ofqual‑regulated qualifications across multiple sectors including Health & Social Care, Security, Electrical Installation, Employability, and Personal Development and delivered through recognised awarding bodies such as EAL, TQUK, NCFE, ICQ and other approved partners.
- Do you support international students?
Yes. As a British Council–approved counsellor, we provide ethical and professional education consultancy for international students who want to study in the UK.
- Are your community programmes free?
Most of our community‑focused activities are free of charge. In some cases, a small contribution may be required, which is fully reinvested into our community initiatives.
- What types of community support do you offer?
We provide wellbeing workshops, language classes, financial literacy sessions, mentoring, advocacy, housing support, and tailored assistance for vulnerable individuals.
- How do I enrol on a course?
You can enrol online using our application form or in person at our office, where you can complete an on‑the‑spot induction and make payment.
- Do you offer instalment plans?
Yes. Selected courses offer flexible instalment options to make training more accessible.
- Can I get a refund if I change my mind?
Refunds depend on our enrolment and cancellation policy. Please contact our admissions team for guidance.
- What documents do I need to enrol?
You will need proof of identity, proof of address, and any relevant qualifications.
See our What to Bring When Enrolling checklist for full details.
- Do I need previous experience to join a course?
Entry requirements vary. Some courses require no prior experience (Level 1–2), while advanced courses may require previous qualifications or industry knowledge.
- Will I receive a certificate after completing my course?
Yes. All learners who successfully complete their assessments receive an accredited certificate from the awarding body.
- Can I progress to higher‑level courses?
Yes. Many of our qualifications offer clear progression routes, such as Level 2 → Level 3 → Level 5 or technical pathways leading to employment.
- Do you offer flexible learning options?
Yes. Depending on the course, we offer classroom‑based, online, and blended learning options.
- Do you offer support with CV writing and employability?
Yes. We provide CV writing, job‑readiness training, interview preparation, and personal development support.
- How long do the courses take to complete?
Course duration varies from short workshops to full diplomas lasting several months. Each course page includes specific details.
- Who can access your services?
Our services are open to residents, learners, jobseekers, international students, and vulnerable individuals who need support.
- Do you work with public‑sector organisations?
Yes. We partner with a wide range of public‑sector bodies including Local Authorities, Government teams, Adult Education services, Refugee and Migrant Support services, DWP and the NHS.
- Do you offer wellbeing or mental‑health related support?
We provide wellbeing workshops, resilience sessions, mentoring, and signposting to specialist services when needed.
- Can I visit your office for advice?
Yes. Our team is available for walk‑in enquiries, enrolment support, and general guidance.
- Do you reinvest income back into the community?
Yes. As a CIC, all surplus funds are reinvested into community programmes, training opportunities, and support services.
- How can I contact your team?
You can reach us via our contact form, email, phone, or by visiting our office during opening hours.
